Frequently Asked Questions

What is the difference between a "Cause" and an "Activist?"

SkyRaise is a network of Causes and Activists. Causes are the campaigns for which people are Raising Money and Raising Awareness. Activists are the SkyRaise members who support, participate in, and promote those causes out of pure interest.

How does SkyRaise help me Raise Money?

To Raise Money and Raise Awareness, start by making a Cause Page. The Cause Page can be about anything and everything for which you want to Raise Money and Raise Awareness – public or personal, serious or silly. (examples: support human rights in Darfur, help Timmy pay for his operation, help Dave buy a new car.)

If you choose to collect donations, a payment platform is automatically integrated in the Cause page. People can donate money using their credit cards, through that payment platform. You can track your daily collected donations from your Activities page.

We then send that money to you. It's that easy.

How does SkyRaise help me Raise Awareness?

First, always remember to send the URL of the Cause Page to your friends and family.

When you create your Cause Page, your page is part of the SkyRaise network.

From that point, your page can be seen by the community of SkyRaise Activists and other Causes, who out of pure interest, can become "allies" with your cause (like ‘friending'), and take part in the discussion forum on your Cause Page.

Anyone, including you, can promote your page using the viral tools located on each Cause Page. These include:

  1. A flash EMBED and code with your Cause's name, photo, and description, as well as links to "donate" and "share" and "view" your Cause Page.
  2. SkyRaise's official FACEBOOK application "YouCause" that allows anyone to list your Cause Page on their Facebook Profile or on Facebook Pages, with links on the listing to "Donate," or "Join."
  3. An EMAIL referral system that allows anyone to notify others via email notification about the Cause Page. User's can email their address books from popular email services (examples: GMail, Hotmail, AOL mail) or type in specific email addresses manually.
  4. BOOKMARKLETS – buttons that when clicked, automatically post the Cause Page on popular social content websites like digg.com, del.icio.us, and reddit.

Like a YouTube video, your Cause Page can "go viral." That is, if the Cause Page is found interesting enough by people who visit it, they in turn my spread the link to people they know. Those people may in turn spread the link to people they know, and those people to the people they know, and so on and so on.

Do I need to be a non-profit organization to collect donations?

No. With SkyRaise you can Raise Money and Raise Awareness for anything.

What if I just want to Raise Awareness about my Cause and I don't want to collect donations?

That's fine. When you sign up, you can choose the option to not collect donations at this time, and no payment platform will appear on your Cause Page. You can add that platform at any time by modifying the settings on your Control page.

How much does SkyRaise cost?

SkyRaise is 100% FREE to use. It's free to create and use a Cause Page or an Activist Page.

There is no charge to donate money or to receive money.

How does SkyRaise make money?

Again, it is 100% FREE to use SkyRaise. SkyRaise is not a payment processor. It is an agent for the recipient. Of any donation received for a Cause, SkyRaise deducts 4.9% + $0.20 from the donation. This acts as a service fee to cover our costs, and continuing to provide the same great FREE service to you, the users.

How do I collect the money I raised through SkyRaise?

When you are ready to withdraw funds, you can do so from either your Control page or your Activities Page.

If you have withdrawn funds from your account, please allow 2-3 weeks for delivery from the point of your request. If there is still a pending issue AFTER that point in time, please contact us at:

checks@skyraise.com

Please include your name, SRID (as listed on your cause page), detailed contact information, and detailed message.

Are my donations tax-deductable?

SkyRaise does not verify the business status of listed Causes. Consult your own Certified Public Accountant (CPA) about these matters.

What is the potential for fraud on SkyRaise?

Abuse is a serious matter. If one is found using any SkyRaise services for a malicious or fraudulent purpose, the pertaining Cause Page will be taken down and all information will be reported to the authorities.

The SkyRaise team makes its best efforts to find and remove any suspicious Cause Pages.

If you would like to report an issue related to the abuse of SkyRaise or any of our products or services, please contact us at:

abuse@skyraise.com

Please be very specific in your message. Please include the SRID of any specific pages in question.

Other Questions?

All other questions not covered in the FAQ or in any other section of the site should be directed to feedback@skyraise.com.